Frequently Asked Questions
Everything you need to know about shopping luxury resale with confidence.
How do you guarantee the authenticity of your items?
Every item at Labels Resale Boutique undergoes a rigorous multi-point inspection by our in-house experts. We guarantee 100% authenticity on every piece we sell, or your money back.
What is the condition of the resale items?
We curate only high-quality pieces, ranging from 'New with Tags' to 'Excellent Pre-owned' condition. Detailed descriptions and high-resolution photos are provided for each item to highlight its specific status.
What is your return policy?
Due to the unique nature of consigned luxury goods, all sales are final. However, if an item is found to be significantly different from its description, please contact our support team within 48 hours of delivery.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days, and tracking information will be emailed to you immediately upon dispatch.
Do you offer international shipping?
Yes, we ship to select international locations. Shipping rates and delivery times vary by destination and are calculated at checkout. Please note that customers are responsible for any customs duties or taxes.
How can I sell my designer items with Labels Resale Boutique?
We offer competitive consignment rates for luxury fashion. You can start the process by visiting our 'Consign With Us' page to submit photos of your items for a preliminary valuation.